I’ve been going to DW for years & whole I still loved my time there, a few points really brought the score down from a perfect 5 🌟 We found the photopass to be very subpar this trip compared to past years. At least once a day a ride photo wouldn’t come through, despite scanning, or if it os the automatic ones, generally these didn’t come through ie pirates, slinky, GotG and had to chase these up while waiting weeks to get them loaded back. My advice is to take note of dates and times of missing photos, We had more missing photos this trip than the total across 10 weeks from visiting 2016-2019. Also the photobooths that they’ve replaced real photographers with aren’t great, don’t take photos at the optimal moments, which is a shame. Also, when meeting mickey & minnie in AK we waited for an hour only to reach the front and be told the camera is down.. Wow.. that was so poor and I’m glad we had our phones to hand. A sign at the front would have been nice or something and I really hope no-one missed out because of this. Im surprised you couldn’t get a photopass photographer in temporarily until this was resolved. Also the disney experience app sucks, I must have been forced to sign in and prove my identity via email about 30 times during my 3 week visit.All I can say is I still love Disney but unfortunately the magic has been dimmed just a little by all the issues.
