You could have a genuine issue with your account and they won’t help you. They will mark your ticket as solved before you even get a chance to reply. They are also able to delete your sent emails to them from your own email accounts point of view which is actually kinda weird to think about, they are very data driven and likely have so much information about you, they can force you to do phone verification to login without giving you the option to manually request your data or manually delete your account. They don’t follow GDPR and I’m surprised they haven’t been sued, despite offering a free service.
