discogs

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Horrible support, no appreciation of users' commitment

Contributing to the discogs Database is one of the least rewarding experiences you can imagine. The so-called management makes up rules that they contradict the other day and leave you alone if you follow these "guidelines" and other users object to them. Many dedicated contributors have pulled out of all that which is understandable. Unfortunately support & management still do not realize it and keep on behaving bossy and irrational whilst trying hard to appear objective. In reality they only support their "favourite students" (many of which even don't contribute particularly much but just tell others what they do wrong to feed their ego) while others who contribute in order to help collectors can do everything right and yet are "proven" wrong from highest "authorities". Users who provided good information and were useful to the site have been blocked for minor - or even wrong - reasons. There is a lot of inaccurate information on the database due to the fact that everyone can submit/change everything and errors usually go undiscovered for many years. I am not kidding when I tell you that anyone could set up an account and then immediately change e.g. an entry for a Michael Jackson release to one by Madonna, and unless the original submitter is still active and cares, it may go unchecked and unnoticed for a long time! A major source of error is the "copy-to-draft" option that creates entries with wrong tracklists/durations thus misleading collectors who are reliant on correct information. Quality control is 100% up to the users who provide voluntary (=free) service. By the way, even the "completeness" is way overrated since many very important releases are not in the database. Especially in the field of Japanese CDs a LOT of stuff is missing and will probably never find its entry into Discogs. So please don't be tricked into believing that everything is on there.

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Date of experience: Jan 07, 2021