Beyond disappointed with Discogs customer service; it took 30 days of hounding and complaining on social media before I got a response to a dispute. The response? The same generic email/reply they sent me 30 days earlier which I'd responded to and was ignored. Because the platform is so poorly run, your customers are left vulnerable to scammers. In my case, to do with international sellers not paying customs. I'm not going into detail, but it is disgusting and it's allowed to continue.You guys have got to take better care of your customers. This is unacceptable.
