depop

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Awful company with pathetic rules

Awful awful company. I was a user who has sold hundreds of items with a 5* ratings for 7/8 years. Banned due to ‘misuse of keywords’ on a listing that was posted years ago although I see 100’s of users describing listings with long irrelevant terms. Maybe they should do more about the vast amount of scammers on there and put their time to proper use. When I explained the listing was from years ago, their customer service was rude and unhelpful. Vinted offers far better customer service.

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Date of experience: Jan 26, 2023