I've been using Depop casually for quite a few years and they have consistently provided the worst customer service you will ever have the misfortune of having to deal with. Not once, have they addressed my concern or directly responded to my messages, instead they skirt around the topic and do not respond to what you're actually asking about- it's like they want to wear you out so you just give up communicating and they do this through consistent copy and paste answers with no actual helpful context. Summary: consistently painful experience with Depop customer service. Just hope nothing ever goes wrong with your orders (which it does a lot on that platform), as one thing you can guarantee is they'll be no use at all.
