I sold some airforces to someone on depop 3 weeks ago, he paid and recived the money with no issues at all, 3 weeks later I randomly get them back in the mail DAMAGED with no message about it no nothing, I don't do refunds I strictly state that in my shop, depop automatically refunded him and said I need to provide evidence they are real as he is claiming they are not, I provided a receipt and gave them everything they have asked me for, and they just said there's nothing they can do as it "can't be proven" even though I sent everything they asked me for! So I left a review about this buyer on his page and he left a bad one back saying I sell fake shoes, I've asked him to prove this and to no surprise he literally can't prove it to me or depop, so I ask depop to take his bad feedback down as he's lied because they are real I have the receipt for them, so depop asked me again for the receipt and again I gave them everything they asked me for, to no surprise I was told they can't take it down, which is bad as I literally just proved to them they are real and he's lying, next thing I know they took mine down on his page! HE HAD ZERO PROOF HOW ON EARTH? just need some advice how to deal with this really pissed me off, depop forcing refunds when I have evidence everything is authentic and allowing damaged goods to be returned plus lies to be posted on my account 🤣 do yourself a favour use vinted depop is absolutely dog crap! From one of many people who know the same!
