This is a scam company, there is no buyer protection at all. Purchased a top from a business seller on Depop market place, the item was not as described, but Depop refused a refund because they lied and said the business seller was a private seller, even though they had a website and business registered at Companies House. Total scam of liars and not following the law around distance selling. Avoid these scammers they are the worst.
