I received a letter from the seller via EVRI the delivery service saying my coat was on the way. The coat never arrived and it was part of a scam. As EVRI had delivered the letter as 'delivery evidence' Depop has continuously refused to issue a refund. I never received the item advertised and that I paid for, only a letter as part of a scam. DEPOP has been terrible investigating this, and will not issue a refund. I will never use DEPOP again.