I have purchased 54 items on depop over a 9 month period. I hoped to be environmentally friendly and save money. Many sellers were fantastic. However there was a problem with 9 of my purchases. Statistically that gives me a 1 in 6 chance of losing money and not receiving my order in the future. I live remote and understand that sellers go on holiday or have busy lives. Often it's after 30 days that I can be sure the item is not coming so I cannot raise a support request.•3 people I bought from were completely unresponsive and I did not receive my purchased item and did not get a refund.•1 person had trouble with their pay pal and stopped selling.• 3 people no longer had the item they claimed to be selling some but not all gave me a refund.•1 person said postage was too expensive to my location, did not give me another option and refunded me.•1 person gave me a completely different item to the one advertised.
