Ok so Wednesday I flew with Delta airlines being at the terminal I tried to ask for assistance from the representative that was there he ignored completely, than I fell asleep to be woken up by the same representative that I had tried to ask for help rudely screaming at me if I was flying or not I looked around me I was the only one left in the seating area I ran to the tunnel he than proceeds to tell me my luggage can’t go on the plane with me so ok I tell him take it then he yells at me that’s 30 dollars I tell him that they always take the luggage before boarding from you at my charge he tells me DO I WANNA FLY OR NOT I HAVE TO PAY FOR MY LUGGAGE SO I ONLY HAVE A 50 DOLLAR BILL I HAND TO HIM HE GOES GETS THE TAG FOR THE LUGGAGE I RUN TO THE PLANE NOT REALIZING THAT HE NEVER GAVE ME MY CHANGE AT ALL I GET JFK I TALK TO A REPRESENTATIVE ABOUT WHAT HAPPENED SHE TOLD ME THAT THEY DO ASK THAT IF YOU HAVE A LUGGAGE YOU LEAVE IT WITH THEM THEY TAG IT FOR FREE THEY DONT CHARGE YOU AT ALL SECOND THEY NEVER ASK FOR MONEY AT THE COUNTER SO IN ORHER WORDS HE FREAKING ROBBED ME OUT MY 50 DOLLARS THAN I HAVE BEEN ON THE PHONE WITH SO MANY REPRESENTATIVES FROM DELTA ONLY TO GET THE ROUND AROUND I HAVE SENT EMAILS TO NO AVAIL WHAT SO EVER OVER 6 PHONE CALLS 3 1/2HRS ON HOLD FOR NOTHING CAUSE APPARENTLY DELTA DOESNT CARE AT ALL WHAT HAPPENS TO ANY OF ITS PASSENGERS I CAME TO SPEND TIME WITH MY DAUGHTER FOR HER SPECIAL DAY ONLY TO BE COUNTLESS OF HRS ON HOLD FOR NOTHING I THOUGHT SPIRIT AIRLINES WAS BAD DELTA IS COMING ON TOP NOW I AM SO FURIOUS NOT ONLY FOR THE LOSS OF THE MONEY BUT BECAUSE I WASTED PRECIOUS MOMENTS IN THE DAMN PHONE WHEN I SHOULDVE BEEN ENJOYING THE MOMENTS
