I've flown Delta almost exclusively for 20 years, and will be a million miler shortly. Their service, skymiles program and predictability have been truly impressive...no longer. Ed Bastian should retire.Evidently Delta now aspire to be a low rent budget airline, while still charging above market prices, but downgrading their service and skymiles program.Here is what it now means to Delta if you are a customer of any standing in their programs, should you ever decide to fly coach:- no complimentary, or even paid upgrades to Bus, Comfort or preferred seat of any kind?!- No priority boarding?!- NO MILEAGE ACCRUAL FOR YOUR FLIGHT?!- NOT ELIGIBLE TO EARN TOWARD STATUS?!Really Delta?! We've just spent nearly $8K on tickets just for vacation, that we won't even get miles for, nor be able to use my status to board early...or even pay for different seats? Don't get me started on your customer service...Truly - what were you thinking? You've lost all loyalty from my family and my business. We'll now search for other airlines we can count on...you're clearly not it. What a disappointment to be stabbed in the back after 20 years...
