dell

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Can I give them negative stars

Can I give them negative stars? I ordered a $1500+ gaming monitor on black Friday for $905.54. It's now December 14 and the order has been delayed again. Estimated shipping date is now December 27th more than a month after I made the purchase. Dell claims to be out of stock, yet they still have the item available on their website for purchase at full retail price. Amazon has hundreds of them in stock, ready to ship. But, not at the $905.54 I paid. The best price I can get now would be $1100+ Tax.I can't help but think Dell is intentionally delaying the order hoping I'll cancel it because of the huge discount I received. What ever is going it's ridiculous. I tried calling their customer support to find out what is going on, waited 33 minutes to talk to someone only to be told it will ship by December 16th. Really?I won't purchase from them again.

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Date of experience: Dec 15, 2020