Worst customer service experience ever. I ordered a television in November, arrived damaged, sent a new one it never arrived, sent a new one now that wont arrive until the end of January. That really makes for a great Xmas gift. I have called over a dozen times, am given the same run around. Have been disconnected more times than I can count because they dont know how to answer the phone or transfer calls. Not a single person speaks english. I have never been more frustrated with a company. They cant seem to get a tv it is in production but every shelf in america has that same product on their shelf. DO NOT ORDER FROM DELL!!!!! I will NEVER order from them again