Dell USA is the Absolute Worst Product and Service I've Ever Encountered! I purchased a Laptop for College Program for Summer. As most Dell Graduates, Summer Classes are compacted and require an efficient computer. I have had My Inspiron 1T hard drive replaced twice during my summer semester. Losing One Month for homework due to the Down Time from Dells useless efforts.DELL may have fix my new Laptop's harddrive but Cracked the Case, Worst the Keypad reinstallation is now Bowed. Not Flat as it was origonally. When a "REAL DELL" representative contacted me. HA HA. The Voice Mail for this Contact wasnt even set up. The Email to reply wasnt even set up. Refused.I Failed my Classes. I wasted over 15,000.00 In relocated to MT. Only to be SCREWED by Dell and Microsoft's Cloud Software for that matter.And Now my Second Screen on the very same laptop has developed a Spyder Web like Crackling in the Corner of this POS DELL Laptop Screen. What a dissapointment. DO NOT BUY DELL.
