I would like to thank Dell for the fantastic support. I bought a all in one desktop computer just over 2 years ago. it worked fine at first, but then things started to go wrong, just little things, but I had extended warrenty, very important, Dell came into my computer and fixed any problems I had. Then the computer got slower and slower, untill finally it was taking about 10 minutes to open any windows, I asked for help and was online with them for hours trying to fix the problem they send someone out and installed new hard drive, and mother board, this still did not help. but I can honestly say that the came to my rescue. They sent me a brand new Dell Desktop, top of the line. i'm so thankful to them, i'm now enjoying my new computer and can't thank them enough, the best service money can buy. Ann Menzies