I have never had worse customer service experience in my life. Customer service simply quit responding. My Dell is supposed to be under international warranty but local rep simply says "we have no components at this location." I sent a follow up email to order components, no reply for 3 days. Another one to use local parts I'm fine with that, no reply for 3 days. And another one saying I will escalate the ticket if rep won't respond, no reply for 3 days. THE WORST CUSTOMER SERVICE EXPERIENCE
