Alienware Aurora R16 Dell's flagship computer! Right out of the box didn't work properly! It was laggy, and slow to load. In fact it was slower than the Dell I was replacing. Several wasted hours on the phone with tech support and the lag issue was resolved; only for the screen to then start to randomly black out for a few seconds when gaming.I'm not a computer expert. I just want to buy a computer for gaming or business and for it to do it's job. That said right there on the Dell support page I find the Intel I7 chip set that came with my machine has instability issues... Why would Dell sell something they know is, or even believe may have issues?I asked about trading my system in for one with a an I9 chip set. The price between Aurora R16 with the I7 vs the 19 chip set was huge. I paid $1599.99 for the I7. The Aurora R16 with the exact same configuration as the I7 I purchased (configuration below) was $3199.99. $1600 DIFFERENCE!!!Intel® Core™ i7 14700FWindows 11 HomeNVIDIA® GeForce RTX™ 406032 GB DDR52 TB SSDI returned my system. I went to Ibuypower and purchased this RDY Y60 005 system for $1,803.27 after the military discount which Dell doesn't offer.Windows 11 HomeIntel® Core™ i9-14900KF CPUASUS Z790 Gaming WiFi 732GB DDR5-6000MHz RGB RAMGeForce RTX 4070 SUPER - 12GB2TB M.2 NVMe SSDDell said they don't price match. My wife and I have purchased maybe 10 computers from Dell over the last 9 years between our home and business. We thought they were a reputable company, they are not. They have lost two customers!We purchased a more powerful system than their Alienware Aurora R16 flagship computer for $1396.72 less! A system without the Dell Bloatware! If you are in the market for a new computer, the last place I would buy one would be Dell!
