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The Dell Inspiron Plus 7440…deceptive selling!

The Dell Inspiron Plus 7440 specifications show that this machine has a barrel-type power supply port. Yet, when the laptop is supplied, the power adapter sent comes with a USB C type connector. This forces the use of the lone USB C Thunderbolt port for the power supply thus significantly diminishing the laptop's connectivity capability to other external devices.Dell's Support was totally useless in understanding the issue or wanting to provide a resolution.The best that Dell Support could come up with is to additionally spend for the purchase of the adapter with the barrel type connector which is listed on their web site.This is deceptive selling!Why?- There is a barrel type power port- Yet Dell will supply a USB C type power adapter that takes away from the connective functionality of the laptop.Dell, provide the proper adapter!!!EDIT:The Dell Customer Response Team [Minhaj@Dell] responded on May 29th, 2025. In summary: "While the system does include a Thunderbolt-capable USB-C port, we recognize that its use for power delivery may limit its availability for other devices"However this is just "talk" as they have taken no steps to provide barrel pin power adapter or even a USB-C to Barrel Pin adapter. Either of these will have resolved the issue!The Dell Customer Service deserves a "minus" star for this flaky response!

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Date of experience: Jan 06, 2025