dell

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I own several Dell products and

I own several Dell products and, while the quality of the products is very good, the customer support is extremely disappointing. It is practically impossible to get in touch with technical support. There is no way to chat with a live person; every chat is handled by a virtual assistant that does not help at all. Dell's policy is disrespectful to the client. I do not recommend buying their products.

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Date of experience: Feb 28, 2025