dell

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Would have been a 5 star review until…

Would have been a 5 star review until the utter shambles of renewing the service contract happened. Choice was 12 or 24 months. Chose 24 months. Contract supplied was 15 months. Emailed the contracts email supplied to cancel contract under the 14 day cooling off. Got a response to say its "outside their remit" and to phone up on this number. Phoned to be then directed to go login online and sort it that way. Sent in a request and still awaiting a response. Why you need to speak to someone for this is ridiculous.

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Date of experience: Apr 04, 2025