I avoided Dell for years due to their awful customer service and laptops suddenly developing blue screen faults and battery issues. Years later I thought I'd give them another try and guess what? Blue screen and battery issues. I am being passed around numerous emails (five so far). None were able to help and now they have closed my ticket (6TFQPV2). According to my diagnostic scan, I (at least) need a new battery for my laptop. Useless.
