dell

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Uses the worst delivery company of all time

I bought a laptop from Dell and they dispatched via a company called DP World. They send you no notification that your order is out for delivery nor do they give you a timeframe that the order will arrive in.I live in Supported living because of my autism and there’s a front door buzzer which you can press to alert staff. On all three occasions the buzzer wasn’t pressed and they tagged the “tracking” as delivery attempted but customer wasn’t home.I’ve never had this problem with Evri, DPD, Amazon logistics etc Just be aware that Dell use DP World and they’re absolutely awful.

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Date of experience: Apr 29, 2025