DO NOT, I repeat, DO NOT buy software subscriptions through Dell when you purchase your laptop. I purchased 3 (McAfee, Adobe Pro 2024 and Office 365.) The McAfee and Adobe subscriptions I was unable to access after tech support did a remote assist session for 3+ hours, and I finally just had to ask for a refund so I could purchase it myself. The Office 365 required technical support to get it installed. As of right now, I'm awaiting a response on the refund request and the remote assist is still trying to get Office 365 to load. This is all after I spent an entire day trying to figure these subscriptions out myself, unsuccessfully.
