deezer

0
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Inexistent customer service

I have never seen a thing like this. I accessed to their website for trial and i did not like their tracks because many were not flac or HI-FI as they call in this site. So seeing this very bad i decided to cancel my plan and remove my account. I tried for some hours but it is very difficult to remove your account because every time you access to their website with user and password those are always wrong. So you can reset password if they send you an email but the problem they do not send you often any email. After i have accessed with my account with big problems i was able to cancel my account but i am not sure because they did not send me any confirmation via email after some hours as they had told. I gave one star because i was not able to give 0 star. Stay away from this bad company and do not trust of them.

1
Date of experience: Aug 26, 2020