I am deeply dissatisfied with Facebook’s handling of my payout accounts and the linking of Ads on Reels, Stars, and the Performance Bonus Program to my personal page tax information. Despite following every instruction and complying with all requests, I am stuck in an endless cycle of automated replies and unresolved issues.Here’s a summary of my experience:I was initially told to complete and submit the FW8BEN form. I did this accurately and promptly.Afterward, I was asked to fill out a Transfer Request Form. Again, I comp**** and submitted it correctly.Despite these efforts, my issue remains unresolved. Instead, I keep receiving conflicting instructions, and no one seems to know how to fix the problem.Over the course of this ordeal, I have interacted with several support representatives, including George, Rachel, Adam, Vinod, and Deepesh. While they have been polite, they’ve provided no meaningful solutions. Every time I think I’m making progress, I am sent back to square one.It is incredibly frustrating to be passed around from one representative to another with no escalation process or accountability. I’ve done everything asked of me, yet Facebook Support appears to lack the capability or willingness to resolve this matter.This issue is impacting my ability to utilize the platforms’ monetization features effectively. I need a resolution, and I urge Facebook to assign this case to a higher-level specialist who can genuinely assist.
