The process took longer than I had expected but the end result was fantastic. I tried serveal ideas that were suggested which ended with negative results. Thinking there was no other recourse, I decided to reset my account. I had reset some of my passwords when I received an email from customer service suggesting one last idea to recover my passwords. They did their magic and I was able to log into my account where I found all my passords were back.Thanks for a job well done!
