I'm a new customer, I activated the BLUE card, later I bought 350 EUROS in CRO to level up and request the Ruby Steel card, then I contacted support and guess what? They are charging me $50 to change my level! At no time was this CLEARLY informed, it was only AFTER I made this stupid thing that I learned that I have to pay $50 to change levels, in addition to being stuck with 350 euros in CRO which on today's date lost HALF of the value. Don't fall for this trap, look for other options like NEXO.io, BINANCE etc.
