My complaints are the same as everyone else on here. They are holding my money hostage.. I have been waiting almost 2 months for a simple verification. I talked to 4 different people today just to get asked the same question over and over. One person I talked to said I was already verified and gave me a list of steps to clear the problem if it didn't work to message them again. It didn't work so I messaged them again the next answer I got was verification is a case by case basis. So wich one is it? Am I verified or not? Absolutely appalled UPDATE They finally pushed my KYC through. It took a lot of effort and persistence on my part also patience dealing with multiple people. Message them on Facebook messenger once you get an email started they always answer
