crypto

1.3
1.3 from 6.3K Reviews and Ratings
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Horrible experience with them - lots of manual processes with finance team

Horrible experience with them. I made a mistake sending tokens to my Crypto.com wallet : sent via Arbitrum instead ERC20. I paid 100USDC to get them returned but 18 days later I still have not received any updates from Customer Service team. Nor will they give me an ETA. In short be very careful and don’t make mistakes because they have manual process that will take forever to fix. Once I get my coins back I will think twice of recommending them too. I sent my referral to a lot of friends and family in the past.I hope they don’t go bust before I get my coins.

1
Date of experience: Aug 12, 2024