This company has been the absolute worst! I all of a sudden tried to log into my account and had to verify my identity, which I did. It’s been over two weeks and I still cannot access my account. Tried the chat/text line and I just end up not getting a response after like 2 messages. Can’t talk to a real person and nothing I can do. I am going to report this company to the BBB but mkt sure if it will do any good since they are based out of Singapore.