Website says they ship orders the next working day. This is a blatent lie. 5 days after placing my order I managed to get an email response basically saying they do not ship next working day and they just haven't updates their site... told me my order wouldn't even ship until 5 days after I placed it... and then proceed to tell me that even this time frame isn't likely due to back log of orders.... currently been waiting 6 days, order still not shipped and showing as "order being processed". Oh and I can't cancel the order until I receive it then have to send it back in hopes of getting a refund.Am seriously shocked a company as big as Crocs have this bad of a service! My advice to anyone would be, if you want crocs... don't order them directly from their site!