If I could give zero as a star I would.My experience has been awful, I ordered crocs as a Christmas present on 1st Dec 22, I contacted them 3x times & had NO response until today 27th Dec. In their response, they suggested I contact the delivery company to find out where my order is.I am requesting a refund, but they seem reluctant. My advice is, if you really want crocs is to go to a shop to purchase them, as their customer service is dire.