Ordered items on Black Friday and didn't receive them until AFTER Christmas! Totally unbelievable and unacceptable. Furthermore, the website claims they have a "hassle-free" returns process. This is total BS. You have to print out a return slip for the box, returns are not free, and then you have to create a label to stick onto the box. I feel like we're in the year 2000. I haven't returned an item from a large company in a decade where the process was as big of a hassle. AVOID THIS COMPANY!
