crocs

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I ordered 2 pairs by mistake

I ordered 2 pairs by mistake, tried to cancel one order, this proved impossible. I used the online chat facility which is obviously computer generated with auto responses that don't match the customer's questions. Followed link to cancel order entered the 1st order number and my email address this apparently didn't match the order, tried the second order number and the same thing happened. The whole experience makes me dislike the Crocs before I actually receive them!! It would appear returning one pair when I get them will be an equal nightmare!

1
Date of experience: Oct 10, 2023