crocs

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TERRIBLE CUSTOMER SERVICE

Joined the Crocs Club to save 15%, little do they tell you that they don't automatically take it off your current order. Called customer service to ask them to apply the 15% to the order I just completed and the lady just kept repeating that orders cannot be modified. They expected me to do another order and add the discount and then return the current order. I told her that giving a negative review would give me more satisfaction than the $20 that they didn't want to give me. Terrible experience Crocs. I think I will just return them when they get here and start a crusade to boycott Crocs.

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Date of experience: May 21, 2024