coursera

1.7
1.7 from 2.9K Reviews and Ratings
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Coursera does not respond to emails

I enrolled in a cybersecurity course, and things went well for a while. I was just over half way through the course. But I was using an authenticator app to log in and didn't back it up. That's on me. When my phone died suddenly, I was able to remove authenticator access to every app and account I had except Coursera. I can't log in to finish my course, and Coursera won't respond to email requests to help reinstate my access to the course. Been trying for a week now. Zilch, zada, nada. My course is now as dead in the water as my phone.

1
Date of experience: Sep 30, 2023