coursera

1.7
1.7 from 2.9K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Subscription abuse

The website wouldn’t allow me to cancel the subscription. The website charged me twice and I had to manually write to customer service to cancel the google data analytics certificate. Additionally, every time I tried to remove my debit card information, the system generated an “error code” and wouldn’t let me remove my card. Customer support stated they were not able to help me with this request (debit card removal) and I had to e-mail an entirely different department or keep trying ( even though I stated I’ve tried over ten times). It seems like this is the accepted business model. Highly disappointed and will never use the website again.

1
Date of experience: Nov 14, 2023