coursera

1.7
1.7 from 2.9K Reviews and Ratings
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They are the worst customer support I…

They are the worst customer support I dealt with. They keep closing my tickets/cases without reaching out to me, they don't solve anything, they just ignore your emails, or they send generated emails like bots. They say the issue would be solved in less than 2 days but they don't respond for 2 months. I submitted more than 20 tickets but no help from this awful support. I wish they get fired. I wish I could report each specific person. I would give minus 5, they don't deserve even 1 star.

1
Date of experience: Jan 14, 2022