coursera

1.7
1.7 from 2.9K Reviews and Ratings
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Stealth auto-renewals and refusal to refund

Really frustrated by my experience with this company: I signed up for a course and to be honest I was too busy to use it (not their fault). But it wasn't clear upon signing up that this would be auto-renewing, and even that the price paid was monthly! (it was quite a lot so I foolishly assumed the amount was for the duration of the course). There was also intermittent communication about the auto-renewal from Coursera (they didn't send a message on 2 out of 3 renewals, and the one they did ended up in spam (not their fault)). Not everything here is Coursera's fault, but am frustrated by the communication and feel it's designed to take advantage of people in this way, so I would avoid this company!

1
Date of experience: Jul 08, 2024