I registered with Coursera for a course on UX design with 7 courses at £38 per month.I became seriously unwell the same month and so couldn't start the course, I was hospitalised and subsequently, upon release, developed 'long covid'.After 5 months I felt well enough to start the course and contacted 'Coursera', NOT A PROBLEM, they said, just start when you want.I questioned them on the 6 payments I had already made for the course, only 1 more to pay.Coursera customer services came back to me BUT after a series of 'taking me round the houses deliberately style answers' which were quite sophisticated and hand crafted to create confusion and clearly mask the problem that I faced in a pretty clever manner and it eventually dawned on me, I hadn't paid for anything at all in fact.These people just keep taking money out of your bank account, forever, if you don't log in and take the course you've registered for.All you are paying for is the right to be able to login to the site, nothing more, cancel at anytime and you lose the right to even see the material you thought that you had paid for!This is a genuine unadulterated scam ...... if ever I have seen one, this one really is it.A genuine cash cow to keep milking.......No rights to a refund beyond 2 weeks following anyindividual payment. Courses might be ok, but the ethics and operation of the business are dreadful. ..... be very careful about doing anything other than a single non recurring payment to Coursera Log in and do courses under the audit method, no certificate at the end , but who cares, at least you won't be scammed out of a lot of money by them.Customer service quality of help and information - zero
