What a shame, the courses were good but everything else is a dumpster fire. Customer Service? None. You have to hunt and hunt just to find a contact form. No phone number at all. I cancelled my subscription and received an email to confirm. Weeks later they charged my credit card for an entire new year and only my credit card company notified me, Coursera sent nothing. They likely do this, so you pass their lousy 2 week refund window.If you like playing with fire and do choose to use them, pay for the year then delete your credit card info. If you want to cancel your subscription, take screen-shots of every step.Seriously though, look at all these negative reviews! Crazy that they don't do an overhaul.
