went to Costco today, April 18th, 2025 to the Richmond location. I gad few items to return as per their return policy. The employee named Abbie claimed that 2 of our items doesn't exist in their system, moreover they stated I don't have a proof of purchase. Although having a recipient is not in the return policy. After escalating the issue to the shift supervisor and the assistant manager, I was only offered $12 for the items that I have paid $44 for! It wasn't due to a system issue, but rather discrimination and racism , as I'm not Asian or White. It was an embarrassing situation, as I was accused of stealing! Not impressed with the experience and the unprofessional treatment. I need my refund and an apology
