Today I received a notification from my credit card company indicating that there had been a charge of $39.00 to my card from consumerreports.org. I received NO email notification (It IS possible that it went to spam.) When I called to cancel the account, I was told that I would be refunded $29. I asked why that was when I received NO notification of the upcoming charge. Alexandria told me that I received a letter in the mail, but I did NOT!!!!!!!!! I told her that I received no letter and no email, JUST a notification of the charge on my credit card and I was calling right away to take care of the issue. She said that was basically too bad and when I asked to speak with a manager, she refused to give me one!!!!!! VERY, VERY RUDE customer service!!!! In addition, I received NO NOTIFICATION, YET I have to pay $10!!!!!!!! For what!?!?!?! DONE WITH CONSUMER REPORTS FOR GOOD!!!!!!!!
