If I could give them a zero I would this is a federal government agency that should be eliminated. All they do is record your complaints and when you get a response back, there’s no option to debate they close the case and they move on so they’re not backing the consumer it’s really like a fraudulent bureaucracy is what I call it. This is an agency that definitely needs to be eliminated. They don’t work for the public. They don’t work for the consumer at all.