Scam company, do not use. Funds were missing after a swap so tried to use help center. Went through the automated questions and answers without solution. Then tried to transfer me to an agent and was put on hold and kept messaging every 30 minutes saying it would be over an hour. After 12 hours it started messaging me every 10 minutes saying it would be less than 30 min. Anot12 hours and it just disconnects. Can’t reach anyone on the phone either. Scam company, do not use