Coinbase scammed me and my referral to get our personal information. They have it in the app where you can “invite friends” and both of you receive $20 in bitcoin. After the person signs up, uploads their license, add a payment method and purchase crypto for $20. She did everything on 1/20/25. They have her money on hold until 1/28/25 so she can’t get her money back after they lied to us. And the crypto can’t be returned during the wait. Both of us received emails saying “your reward is here” but nothing is in either of our accounts. I received the same email saying the reward is here yesterday as well. She used my referral link. And when you click on it, it shows $20 for me and her in bitcoin after she does all of the above that they require. I reached out but Coinbase doesn’t have a phone number to call. It says their number is only for outgoing calls. The email response says their email address is not monitored and to go online. The online chat is a bot, no human ever answers. When I selected request a call back, I was emailed a code. Someone called at 1:01am the other day when I was asleep. They had no intentions of reaching me. And this is 2 days after my initial contact. 2 days ago, I had to go to instagram to get a reply from a human! At first they said wait 48 hours after she did everything and let them know if it’s still not there. I did that and then they claimed they needed my address verified and only accepted my bank statement. After it was verified, now they’re saying “you’re not eligible for this feature on Coinbase”. I repeatespy asked why am I not eligible? They keep sending me a link to the website but no explanation (all of this is on instagram messenger). If I’m ineligible, why wouldn’t she at least receive her $20 in bitcoin? Why didn’t they tell me that when I first reached out? There’s absolutely no reason I shouldn’t be eligible for the reward. Coinbase scammed us just to get our personal information. My referral is not into crypto or stocks and only signed up for me to get my bitcoin. She does not want the account and wants her $20 back since they are liars. They have both of our social security numbers now. This is fraud! It is false advertising to consumers and lying. I gave her the $20 to pay them so it’s my money that was used via her checking account. Either they give us both the $20 in bitcoin that was promised or refund the $20 they forced her to pay for rewards we did not get. They are liars! And have lawsuits already!
