Terrible customer support. I've been locked out of my account for weeks now, because it won't take my updated identification documents, and it's impossible to get a hold of anyone on their customer support phone line. Email response is slow and the conversation has been going in circles--clearly an automated AI bot response, telling me to do things I've already done and am trying to tell them I've already done.But when the service works, it works well. I used them for years without incident before this, though I may leave them now.
