Case ID: #23054145About five days ago, I received WBTC from an Ethereum unstaking contract and sent it to my Coinbase account to avoid further gas fees. The tokens eventually showed up in my account, but I still can’t withdraw or use them.Support keeps telling me it’s a “top priority,” but without offering any resolution or clear timeline. These delays aren’t just technical — they impact users financially, especially given the volatility of crypto assets.I never wanted to hold WBTC long term — I just needed a reliable way to convert or withdraw. I’d even be willing to accept the value in fiat or assist in fixing the backend issue myself if needed.Please treat your customers’ funds with the urgency they deserve.
