Their way of verifying real people is extremely bad and unreliable.Their customer service is the Emperor, and if you upset them, they will ban your account and give you no reason.It's even harder to get your money out after you've been banned, they'll have you face verified over and over again, then you'll have to wait for a notification, and after a few days you'll get an email that doesn't solve anything. And so on and so forth.Stay away from this junk exchange.